Is design thinking a familiar pattern of evaluation in your IT department? While many view design thinking as the sole responsibility of teams like product design, IT leaders who focus on design thinking can significantly improve customer experiences across their various projects and technical solutions. For IT leaders navigating the modern IT landscape, failing to consider design thinking could leave a lot of potential business capability on the table.
In this article, we’ll dive into what design thinking is, why it matters, and how you can begin implementing design thinking across your organization.
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